Support

The Code Office will answer all your questions concerning the checking process, gives feedback and assists you in your use of the database. You can obtain additional support with preparing your declaration of conformity from our Code mentors and the Code training partners.

If you have questions regarding registration, submitting a Code declaration or the checking process, you can contact the Code Office via team@sustainabilitycode.org or at +49 30 33842 4888 between 9 a.m. and 6 p.m., Monday through Friday.
Our Code mentors are companies with experience of using the Code from throughout Germany who support interested parties and other users. They talk about their experience of applying the Code at various training events in their local region. Find out more about our mentors and their personal user tips in the map below.
On request, the Code team can provide details of regional training partners offering seminars and information events. They are up to date on the Code and operate independently of the RNE and on their own account. Insofar as suitable parties exist, the Code team also facilitates contact with a company located nearby that has already applied the Code. The Code mentors can offer insight into the practicalities of sustainability reporting and answer questions by drawing on their own experience.

Background: There is a palpable sense of uncertainty among German enterprises because of the EU Directive which came into force in 2017 requiring companies to disclose information regarding environmental, social and labour matters, the upholding of human rights and the prevention of corruption. The so-called reporting obligation does not only affect large companies – it also indirectly impacts small and medium-sized enterprises, many of which have little to no experience of sustainability reporting.

To accommodate the demand from companies for support, the German Council for Sustainable Development (RNE) developed a Sustainability Code Training Concept. The following three event formats are available:
  1. Sustainability Code information event: presentation of the Code’s application as a helpful tool for those new to reporting, real-life examples, Code training concept.
  2. Code training: comprehensive preparation on how to compile a declaration of conformity with the Code, including relating to individual criteria and performance indicators.
  3. Individualised support for companies throughout the process of drafting a Code declaration, all the way through to its publication.
The events are conducted by Code training partners who have many years of expertise in the area of sustainability and who have participated in in-depth trainer instruction. A free Code Toolbox has been developed in the interests of uniform Code implementation. This covers the topics of sustainability reporting, the EU reporting obligation and standards, and goes into detail on the set of Code criteria.

 
The Code team offers various webinars throughout the year, which are free of charge. Depending on the topic, some of the webinars are held by Code partners. The webinars provided especially for our international community are held in English. Information about upcoming webinars in English is available here and in our event calender. If you are interested in the German webinars, please check our German site for further information.
 

February 19th, 2020, 11 a.m. - 12:30 p.m. CET
The Sustainability Code: Sharing Experiences from the Implementation of a National Adaptation

This webinar will give an insight into the experiences of the different country teams which have organized or are still organizing a national adaption of the Sustainability Code. The country teams will give an introduction to their Codes as well as share their experience they gained throughout the process of adapting the Code to their country needs.

The webinar adresses persons, organisations and companies which are interested in pushing forward a national adaption of the code in their or in another country.

So far there are three national adaptions of the Sustainability Code: Greece with its Greek Sustainability Code (since 2016) organized by Quality Net Foundation, Turkey with the Turkish Sustainability Code (since 2019) organized by SÜRATAM and Czech Republic, which is currently setting up its own Sustainability Code, organized by the consulting firm FairVenture in cooperation with the czech ministry of commerce. A Code for Belarus is currently in development. There is more interest from other countries as well, with which the Code team is in close contact.

registration for the webinar here

How to become a code user

You want to start with The Sustainability Code? You can find more information on the criteria and the process here. More information

What users say

Read more about what code users say about their experiences with The Code and their advices for first-time-users. More information

Documents

You can download Council publications as PDF files and order certain brochures as hard copies free of charge. More information

Events

Events by Sustainability Code Office and other upcoming dates can be found here.
 

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